Every employee is a salesperson. Like it or not, they carry the message, culture and professionalism of your brand. Therefore, internal communication is key, and business collateral plays a big part in driving that message home.
To be seen as professional, you need to communicate a professional message to your whole staff. To be seen as the best, you need to communicate a quality message to your whole staff. They will be the face and voice, hands and feet of your company. They will pitch your company far more than you ever will.
What message will they pitch?
Internal communication that is quality and consistent is necessary to insure that you staff understands and displays the culture, standards and motivation of your business. Business collateral such as brochures, stationary, business cards and uniforms all help communicate your message and reinforce your quality internally so that it can be consistently projected externally.